Allia Gran Pampulha Suites

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Krótkie informacje
Zameldowanie od | 14:00 |
---|---|
Wymeldowanie do | 12:00 |
Śniadanie | Śniadanie dostępne |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
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Allia Gran Pampulha Suites
Boasting a restaurant, Allia Gran Hotel Pampulha Suites is located in Belo Horizonte. It offers free WiFi, free parking spots and a 24-hour reception. Facilities such as meeting rooms and laundry are also available.
Oceny i opinie
Opinie podróżnych
Komentarz: 18 sty 2025
Pobyt: sty 2025
Excellent
Komentarz: 10 lut 2017
Pobyt: lut 2017
Ble Hotel
Komentarz: 16 lut 2025
Not bad, but it was a disappointment.
Komentarz: 2 paź 2024
Pobyt: lis 2023
Imponent, but not so much
The check-in started with an unusual charge. The receptionist asked how I would pay. I replied that I was already paid. He asked me to prove it. I spent a while on the cell phone looking for some receipt that would prove the payment, when I finally found, the same said that I no longer needed, because he had already confirmed. Ahf!!!
The room is not huge, but also does not pass the sense of claustrophobia. Right at the entrance, a place to install the suitcase – in the exact size of mine. I don't think it's the safest place, because it's very close to the door. The furniture was new and good looking. Next to it, the wardrobe (with doors) of good size and various cabides. There was a whole-body mirror with nearby light and a safe – which as always seemed to me installed in an improvised place, but did not bother.
A small counter to work with the notebook that allowed the mouse/keyboard combo installation. Chair with wheels and good quality, although the adjustments were defective. There was another “sofa” chair in the room.
The double bed was flanked by mute servants, buttons, outlets and light switches. The phones were faulty and the air conditioning, after a while on, stopped. Standard 127 V.
It was not possible to work the note on the table and watch TV at the same time – due to the angle. The 32” TV was smart, but I couldn’t connect it. It was a pity, as the options of film cable channels were few and those of varieties were undisturbed. There was a good range of children's channels and sports that didn't interest me. The decoder does not stay in the room, which is not my favor, as you will not be able to check the programming on the screen, choose the type of audio and subtitles, schedule the time of channel change and release the Locked channel due to the content. Not only: you always have a frozen/traved/outdated/badly tuned channel – it was the case for National Geograph – and you are dependent on the “technician” to reconfigure it. This is the tuning standard in Belo Horizonte.
The internet wifi, depending on the time, was terrible: low speed, strong instability and fall. I find it a shame that in the middle of the 21st century, with the plans getting cheaper at the same time as the speed is increasing, in addition to counting on the advantage of no data transfer limits, there are still hotels that do not offer such a fundamental service as that of quality.
Quality of sleep: the mattress was huge and supported the body well, the pillows were terrible – so I already carry mine. I did not like the “light invasion,” which focused exactly on the face when lying down. Although there were 2 types of curtains – one slightly opaque to protect privacy and a blecaut, which I think is positive. The problem is that those who installed the blecaute divided it into 4, i.e. more light input options. If the same was whole, I guarantee that there would be no problem of entering brightness. The window has good acoustic sealing, the problem here was internal, other guests and maids bothered... and a lot.
I don't like a hotel with a refrigerator filled with the inconvenience of those who supply come knocking at your door, because there is no room for what you want to put in the refrigerator, by the person who supplies to view the contents of your refrigerator, usually the temperature is left low – and you only realize after a long time -, hardly anyone does the depletion, so there is always that "iceberg" in the freezer, but the main reason is that I already had inconveniences with undue charges – this is much more common than you can imagine – usually it is enough to say that I did not consume and withdraw from the bill, although the mere charge is a vexatory situation – if it is to be charged, which does so with the conviction that the person has consumed, if it doesn't seem that "grown playing, coloring powder", i.e., it's easy-to-use, but I ended up paying for not consuming simply, because I put my jar on top of it, and I opened it for a cupboard. I make it clear that I didn't have any problems with charges about the frigobar at this hotel.
The small bathroom had a mirror of good size and another of reflection enlargement. Both in the shower and in the sink a single tap to control hot and cold water (positive point). Dryer. The shower area was tiny and it was hard not to hang around while washing. The water was warm, even in the morning. Unfortunately one side of the sanitary accent was loose, which was a problem. 2 bath towels and one face towels (good quality whitenings), 2 sets of packaging (not sachet) of shampoo and soaps – enough for my short stay.
Parking is included in the daily. Previously breakfast was also, but it's been a while since breakfast became the part. In the only room service, nothing to complain about... or praise.
This time I used the pool area. I honestly think they don't know how to take advantage of this area. The pool is shallow and small and quickly fills with people. The environment has no chairs with umbrellas and no restaurant to serve the staff. The towels have to be taken out of the room.
Considering that I am not an ordinary "vacationer", since I have lived in hotels for more than a decade, what I most value as TV channels options, internet wifi, maintenance and service, location, and, most importantly, the quality of sleep the hotel was reasonable. I negatively highlight the quality of sleep, the TV and its poor programming and the internet. Positively the fridge bar with larger freezers, the air-conditioned Split and the cost benefit, without it would not be worth it. Still, I'm not very excited to come back.
Odpowiedź hotelu
Komentarz: 21 października
Pedimos desculpas pelos inconvenientes durante o check-in e pelos problemas relacionados ao quarto, especialmente com o ar-condicionado e os telefones. Vamos trabalhar para resolver essas questões.
Quanto ao restaurante, informamos que ele é terceirizado e repassamos seus comentários sobre a comida e o atendimento para que melhorias sejam feitas.
Estamos cientes das limitações de nossa internet WiFi e da programação de TV e trabalharemos para melhorar esses serviços. Agradecemos também suas observações sobre a qualidade do sono e as cortinas blackout, que serão levadas em consideração para futuras melhorias.
Estamos contentes que tenha apreciado a limpeza e a organização do quarto, bem como o custo-benefício e a infraestrutura do frigobar e ar-condicionado.
Esperamos ter a oportunidade de recebê-lo novamente e proporcionar uma experiência ainda melhor.
Atenciosamente,
Equipe do Allia
Komentarz: 8 paź 2024
Pobyt: paź 2024
Low level
Odpowiedź hotelu
Komentarz: 21 października
Agradecemos por compartilhar seu feedback detalhado. Gostaríamos de esclarecer que o restaurante do nosso hotel é terceirizado, e estamos repassando suas observações à equipe responsável para melhorar a qualidade do serviço e dos alimentos oferecidos.
Estamos satisfeitos que a parte hoteleira tenha atendido suas expectativas em termos de limpeza, conforto e chuveiro. Quanto à decoração dos corredores, levaremos sua opinião em consideração para futuras melhorias no ambiente.
Esperamos ter a oportunidade de recebê-lo novamente e proporcionar uma experiência mais agradável.
Atenciosamente,
Doskonała lokalizacja
Rua Intendente Camara, 540, 31270-240 Belo Horizonte, Brazylia|1,18 km od Belo Horizonte Pampulha
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Zwierzęta domowe są akceptowane za dodatkową opłatą
Śniadanie dostępne
Cena śniadania
28 zł (≈BRL 41) od osoby
Menu śniadaniowe
Bufet
Please inform Allia Gran Pampulha Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the property allows small pet per unit and an extra charge applies. Please contact property for further information. Please note that the name on the reservation must be the same as the credit cardholder's name.
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