Es Racó d'Artà Hotel - Wellbeing Retreat
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Krótkie informacje
Zameldowanie od | 15:00 |
|---|---|
Wymeldowanie do | 11:00 |
Śniadanie | Śniadanie dostępne |
Zwierzęta domowe | Zwierzęta domowe dozwolone |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Więcej na temat: Es Racó d'Artà Hotel - Wellbeing Retreat
Es Racó d'Artà Hotel - Wellbeing Retreat
Obiekt Es Racó d´Artà, usytuowany w miejscowości Artá, oferuje odkryty basen, bezpłatny prywatny parking, centrum fitness oraz ogród. Odległość ważnych miejsc od obiektu: Park Narodowy S'Albufera Majorka – 32 km.
Oceny i opinie
Opinie podróżnych
Komentarz: 18 paź 2024
Pobyt: paź 2024
Komentarz: 15 wrz 2024
Pobyt: wrz 2024
The surroundings are worth exploring too.
Komentarz: 14 lip 2024
Pobyt: lip 2024
Komentarz: 25 maj 2024
Pobyt: kwi 2024
Staff/service: staff are all friendly and nice, but as someone who paid $1,000 euros for one night, my expectation is high. My main issue with them is the villa we stayed at, the first night after our long journey from Palma, we did not have hot water. I called front desk, someone came, couldn’t fix it. He was apologetic and nice, so no issue. Next morning, I dropped by the front desk and brought up the issue. They didn’t think it’s a big deal, and said they are working on the issue. The guy I spoke to, did not apologize or make any offer to make me feel better. Another lady heard our conversation and stepped in, also didn’t apologize, just shrugged and looked at me like “what do you want me to do?” I mean, saying sorry would be a good start.
I am from Canada, and worked in the hotel industry before. I am not sure maybe it’s the cultural differences. In North America, apology and offering solution to the upset guest is definitely required.
From all the interactions I had with the staff, servers, bell boy, front desk, everyone is nice, but the things they do or say definitely have more room for improvement as a 5-star establishment.
Komentarz: 21 maj 2024
Pobyt: maj 2024
Bardzo dobra lokalizacja
Camí des Racó Km 1,6,Ctra. a Cala Torta, 07570, Hiszpania
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Zwierzęta domowe dozwolone
Śniadanie dostępne
Cena śniadania
Skontaktuj się z hotelem, żeby uzyskać informacje o cenach
Menu śniadaniowe
Bufet
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
