MainStay Suites Casper
551 Granite Peak Dr, 82609 Casper, Stany Zjednoczone
Znajdź najlepszy hotel w: Casper w wybranym terminie, według ceny lub preferencji
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Porównaj pokoje i ceny
Krótkie informacje
Zameldowanie od: | 15:00 |
---|---|
Wymeldowanie do: | 11:00 |
Zwierzęta domowe | Zwierzęta domowe są akceptowane za dodatkową opłatą |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Więcej na temat: MainStay Suites Casper
MainStay Suites Casper
The MainStay Suites extended stay hotel in Casper, WY, offers a great value for a longer stay, ideal for guests in town for long-term projects, relocating to the area, or those simply looking for an affordable option for an extended vacation.
Oceny i opinie
Opinie podróżnych
Komentarz: 30 kwi 2023
Pobyt: kwi 2023
"Home away from home"
Komentarz: 5 maj 2025
Wow
Nice people though, don't blame front line staff for management/owner shortfalls. Again, wow.
Komentarz: 31 gru 2024
Pobyt: gru 2024
Terrible

US
Komentarz: 27 kwi 2023
Pobyt: kwi 2023
Charged us for damages we did not do
When my family checked in when they got to the room, the door was open, there was a spill in the middle of the kitchen, the toiletries were not filled, and there was a broken tile. It is clear to us that room service did not properly clean the room and so then probably didn't look behind the bathroom door to see that the tile was broken before we arrived.
We visit Casper 2-3 times a year for soccer and spend hundreds of dollars. So if you travel to Casper for sports, make sure this hotel doesn't take advantage of you by charging you for the damages already there. I will be warning other sport and soccer families about our experience.
Odpowiedź hotelu
Komentarz: 28 kwi 2023
Thank you for taking the time to do a review on multiple sites regarding your stay at our MainStay Suites in Casper, Wyoming. Your review was escalated to me for response. In reviewing the records from your stay the room your husband was assigned to and occupied was checked for cleanliness by a manager prior to your arrival. I am sorry that somehow the toiletries were missed during the inspection. I have been informed by the General Manager of the property that you were not even a guest but rather your husband was and you informed our General Manager you were not even there.
In regards to the broken tile, at your registration, the registration card that was signed by your husband clearly states and your husband agreed to be responsible for any damages to the room. In your review you state that you noticed the damage but unfortunately you nor your husband ever reported anything to our staff during your stay.
I hope this provides some clarification and I apologize that you feel that you were taken advantage of, however, damage occurred to our room which is very costly to repair.
Jerry Budenske
Director of Operations
Komentarz: 20 mar 2023
Pobyt: mar 2023
Horrible hotel for the high price charged
Odpowiedź hotelu
Komentarz: 20 mar 2023
In regards to the heater not working properly, we have maintenance staff available to assist with any problem 24 hours per day, but we did not receive any feedback while you were a guest that there was an issue. The television, we understand, can be confusing and we are working with our provider to come to a solution on how the channels are numbered, but we have no control over how they number their channels.
I am sorry that your stay did not meet your expectations and hope you will consider letting us serve you again.
Lokalizacja
551 Granite Peak Dr, 82609 Casper, Stany Zjednoczone|7,92 km od centrum miasta
Atrakcje: 10w promieniu 4,81 km
Lotniskow promieniu 20,80 km
Zameldowanie i wymeldowanie
Zameldowanie od:
15:00
Wymeldowanie do:
11:00
Przydatne informacje
Ten hotel przyjmuje dzieci
Aby dowiedzieć się więcej o dostawianiu dodatkowych łóżek, skontaktuj się z hotelem.
Maksymalny wiek: 3
W cenie
Zwierzęta domowe są akceptowane za dodatkową opłatą
Cash