Grand Sirkeci Hotel

Name: Grand Sirkeci Hotel
Address: Hobyar District, Buyuk Postane Street, No:24, Stambuł, İstanbul, 34112, Turcja

+ 106

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Krótkie informacje

Zameldowanie od	14:00
Wymeldowanie do	12:00
Śniadanie	Śniadanie dostępne
Zwierzęta domowe	Zwierzęta domowe nie są akceptowane
Dzieci	Ten hotel przyjmuje dzieci

Udogodnienia

Wi-Fi

Klimatyzacja

Transfer na lotnisko

Recepcja całodobowa

Restauracja

Dla niepalących

Dostępność

Winda

Poręcze na klatkach schodowych

Udogodnienia dla niepełnosprawnych

Dostęp dla osób na wózkach

Udogodnienia biznesowe

Sale konferencyjne

Jedzenie i picie

Kawiarnia

Bar

Bar w lobby

Restauracja

Usługi bankietowe

Minibar

Pomoc medyczna

Punkt pierwszej pomocy

Hotel i obiekty na świeżym powietrzu

Dla niepalących

Kasa biletowa

Miejsca dla palących

Pralnia

Sklepy

W pokojach

Ogrzewanie

Szlafrok

Biurko

Prysznic

Klimatyzacja

Media i technologia

Faks

Telewizor

Telefon

Kopiarka

Usługi

Recepcja całodobowa

Prasa do spodni

Obsługa pokojowa

Sejf

Żelazko

Concierge

Przechowalnia bagażu

Wielojęzyczny personel

Wycieczki

Budzenie na życzenie

Transport i parking

Transfer

Wypożyczalnia samochodów

Transfer na lotnisko

Internet i Wi-Fi

Wi-Fi

WiFi w strefach ogólnodostępnych

Dostęp do Internetu

Więcej na temat: Grand Sirkeci Hotel

Grand Sirkeci Hotel

Located in the old city of Istanbul and having a central location, Grand Sirkeci Hotel serves with its unique architecture. It is close to the city's tourist attractions and various public transport options.

Oceny i opinie

Czystość

3,0

Lokalizacja

4,0

Obsługa

3,5

Pokoje

3,0

Wartość

3,5

Wygodny sen

3,0

Opinie podróżnych

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Polecane przez podróżnych

Podróżujący z rodziną

Komentarz: 3 sty 2025

Pobyt: sty 2025

Lovely hotel, beautiful stay.

This hotel is a hidden gem. The perfect location and it is clean, with modern rooms with a decent breakfast. We had 2 rooms for a family of 4. We could not have picked a better location. There are reviews on here that claim that it's an unsafe place, and staff steal from the rooms, but I experienced nothing of the sort. In fact, one particular staff member, GOCKEN, really helped us and went over and above the call of duty. On 2 occasions, we had issues with transfers, and on both occasions, he called around and spoke to people to help us out of our bind. We nearly didn't catch our flight home, were it not for him. This establishment is lucky to have such a kind, dedicated member of staff. A really rare find.

Odpowiedź hotelu

Komentarz: 14 lutego

Dear Valued Guest,
Thank you for your wonderful review! We are truly delighted to hear that you had a fantastic stay and that our hotel’s location, cleanliness, and modern rooms met your expectations. Providing a comfortable and enjoyable experience for our guests is always our top priority.
It’s especially heartwarming to hear about your positive experience with Gocken. We take great pride in our team, and knowing that he went above and beyond to assist you makes us incredibly proud. Your kind words will surely be shared with him and the rest of our staff.
We also appreciate you addressing concerns raised in other reviews. Guest safety and satisfaction are of utmost importance to us, and we are pleased that you felt secure and well taken care of during your stay.
We hope to welcome you and your family again in the future for another memorable visit. Until then, safe travels!

Goście indywidualni

Komentarz: 17 paź 2024

Pobyt: sie 2024

Hotel Spell & Fraud

I stayed at this hotel, booked a week, paid the week, and five days later, I went out and asked for the rest, and the employee told me that Sophie is transferring money through the bank, and now it's three months, and there's no transfer.

Odpowiedź hotelu

Komentarz: 17 lutego

عزيزي الضيف،
نأسف لسماع تجربتك ونتفهم تمامًا قلقك بخصوص استرداد المبلغ. نود أن نؤكد أن الفندق يقوم دائمًا بمعالجة عمليات الاسترداد اللازمة وفقًا للإجراءات المتبعة. ومع ذلك، بمجرد تنفيذ التحويل، فإن عملية المعالجة تعتمد على البنوك وقد تختلف من دولة إلى أخرى.
نحن نؤكد أن جميع عمليات الاسترداد قد تمت، ولكن بعض التأخيرات قد تحدث بسبب سياسات البنوك المحلية التي لا نتحكم بها. نوصي بالتواصل المباشر مع البنك الخاص بك للتحقق من وضع الحوالة. إذا كنت بحاجة إلى أي مساعدة إضافية، لا تتردد في التواصل معنا.
شكرًا لتفهمك.
مع أطيب التحيات،
إدارة الفندق

Komentarz: 21 lis 2024

Pobyt: lis 2024

Confirtable stay, Nice people i reserved room with balconey, Nice but littel small.

Para

Komentarz: 2 wrz 2024

Pobyt: lip 2024

Didnt enjoy this hotel at all - couples

I’ve been meaning to write this review because my stay was absolutely dreadful, and I want to make sure future customers are warned. First off, flying in from the UK, we opted for the hotel’s car pick-up service, which we booked as an add-on. We ended up waiting for over half an hour—closer to 45 minutes—at the designated pick-up spot. Then we had to endure an hour-long journey from Istanbul Airport to the hotel.
Upon arrival, we checked in and went to our room. Everything seemed fine until we used the shower on the 5th floor—room 1512, if I recall correctly. The shower was a nightmare, constantly alternating between scalding hot and freezing cold. I reported this to the hotel, but nothing was done. We considered requesting a different room but didn’t bother because we were out exploring Istanbul during the day and doubted we’d get a comparable room.
The breakfast restaurant downstairs had a decent variety, but they don’t check which room you’re from. It felt incredibly insecure, as anyone could just walk in and help themselves, even if they hadn’t booked the extra breakfast service.
The worst part? I strongly believe £40 went missing from my bag, which I left inside the cupboard. After accounting for all receipts and currency exchanges, I still can’t figure out where it went. I know I only take a specific amount of money out with me to convert. I don’t have proof, but I can only assume someone with access to our room took it. I mentioned this to the desk upon check-out, and all they could do was apologize and waive the cost of a small chocolate bar from the minibar. Gee, thanks.
Lastly, during checkout and en-route to Istanbul Airport, we booked the private hire taxi service again. We ended up waiting over an hour—this really annoyed me as I was hoping to spend that extra hour at the airport looking around. What really irked me to the nth degree was when our receptionist called our taxi driver, and he told them, “I’m stuck in a lot of traffic, just tell them I’m 7 minutes away.” Little did they know my wife speaks and understands Turkish—not her native tongue—and she heard this. She didn’t tell me at the time, and as you can expect, the receptionist relayed that message. My wife didn’t mention this at the time because she felt reassured he was indeed 7 minutes away, but no, that 7 minutes turned into an hour!
Eventually, another receptionist came in (possibly back from break) and took over, helping with the taxi. The taxi driver, for the record, was the biggest clown I met in Istanbul, and I don’t mean that politely. Thankfully, this new receptionist helped, and I had no choice but to dig into my pocket to see what change I had. I only had 50 lira left, so I gave that to him.
Would I recommend this hotel to my fellow Brits? Absolutely not. Would I use this hotel again? No way.

Odpowiedź hotelu

Komentarz: 14 lutego

Dear guest,thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We regret to hear about the issues with the airport pick-up service, the shower in your room, and the delays you encountered with our private hire taxi service. This is not the standard of service we aim to provide, and we will be reviewing these matters to prevent future occurrences. Regarding the missing money, we were not informed about this during your stay. If we had known, we could have reviewed our CCTV footage to assist in resolving the issue. We also want to remind all our guests that each room is equipped with a safe specifically designed for storing valuables. We strongly recommend using these safes, as they provide additional security for important items such as cash, travel documents, and personal belongings. While we take numerous measures to ensure the safety of our guests' belongings, our hotel policy clearly states that we cannot accept responsibility for the loss of personal items not stored in the provided safes. As for your concerns about potential theft by our staff, please understand that we take such allegations very seriously. We have strict hiring standards and comprehensive training programs in place. It is important to note that accusations without concrete evidence can be unfair to our hardworking team members. Once again, we apologize for any inconvenience caused and appreciate your feedback, as it helps us improve our services.

Goście indywidualni

Komentarz: 27 sie 2024

Pobyt: lip 2024

Hotel employees are thieves

The hotel is okay...but beware of theft...as many guests have been robbed inside the hotel...so do not leave any money or personal belongings in the room or in the locked room and go outside as they will be stolen from... Before the employees... beware of theft... you will not find anyone to help you, and not even the police will help anyone

Odpowiedź hotelu

Komentarz: 17 lutego

Dear Guest,
We take allegations of theft very seriously, but we also believe that such claims should be supported by evidence. Our hotel maintains strict security measures to ensure the safety of our guests and their belongings. Additionally, we always encourage guests to use the in-room safes provided for valuables and to report any concerns immediately to hotel management.

Bardzo dobra lokalizacja

4,0

Hobyar District, Buyuk Postane Street, No:24, Kryty Bazar, 34112, Stambuł, Turcja|1,01 km od Kececizade Fuat Pasa Camii

Zameldowanie i wymeldowanie

Zameldowanie od:

14:00

Wymeldowanie do:

12:00

Przydatne informacje

Dzieci

Ten hotel przyjmuje dzieci

Dodatkowe łóżka

Maksymalny wiek: 5

Dzieci mogą bezpłatnie skorzystać z dodatkowych łóżek.

6–11 lat

Dzieci mogą skorzystać z dodatkowych łóżek za dopłatą (TRY 900).

Zwierzęta domowe

Zwierzęta domowe nie są akceptowane

Śniadanie

Śniadanie dostępne

Śniadanie w godzinach

07:30 – 11:00 od poniedziałek do niedziela .

Cena śniadania

92 zł (≈TRY 900) od osoby

Menu śniadaniowe

Bufet

Ważne informacje z hotelu

Please inform Grand Sirkeci Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Akceptowane metody płatności

Hotel akceptuje następujące formy płatności: