Le Petit Prince Hotel & Rooftop Bar
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Krótkie informacje
Zameldowanie od: | 14:00 |
|---|---|
Wymeldowanie do: | 12:00 |
Śniadanie | Oferta śniadaniowa |
Zwierzęta domowe | Zwierzęta domowe nie są akceptowane |
Dzieci | Ten hotel przyjmuje dzieci |
Udogodnienia
Wi-Fi
Klimatyzacja
Transfer na lotnisko
Spa
Recepcja całodobowa
Restauracja
Więcej na temat: Le Petit Prince Hotel & Rooftop Bar
Le Petit Prince Hotel & Rooftop Bar
Obiekt Victor Metropolis Hotel & Rooftop Bar, położony w centrum miejscowości Hanoi, oferuje wspólny salon, taras, a także bar. Odległość ważnych miejsc od obiektu: Wodny teatr lalek Thang Long – 400 m.
Oceny i opinie
Czystość3,8
Lokalizacja4,2
Obsługa3,9
Udogodnienia3,7
Opinie podróżnych
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Komentarz: 7 sty 2025
Pobyt: sty 2025
Very hard to contact the hotel staff; they only communicate close to arrival. Hallways of both Victor Metropolis and Victor Gallery are filled with hotel supplies; the bathroom drainage was a problem; the safe didn’t work; breakfast coffee/tea was cold. This was part of a group of bookings made 6 weeks in advance (some made directly on hotel website – not recommended, we were charged twice and are disputing). Just a few days before arrival, we were emailed that a mandatory $64/person New Year’s Eve dinner would be charged whether we attend or not. Wasn’t posted on website, and past date to cancel. We were also put up at the sister hotel, Gallery, where some of our bed requests couldn’t be met, and the rooms were much smaller than the Metropolis, where we had reserved. Despite receiving our entrée orders for the NYE dinner at least 3 hours in advance, when we arrived, fish and vegetarian options were gone and only beef was left. When asked what the vegetarians would eat, we were told salad. $64 for salad?!? They came up with 3 subpar vegetarian meals (actually, all the meals were subpar), and I had to ask them to comp us champagne for our disappointment; we were given 1 bottle of prosecco for our group of 16. We have only stayed in 5-star hotels on this trip. Victor hotels are so poorly managed that we feel cheated. Would not stay here had we known, and do not recommend this place.
Komentarz: 7 sty 2025
Pobyt: sty 2025
Very hard to contact the hotel staff; they only communicate close to arrival. Hallways of both Victor Metropolis and Victor Gallery are filled with hotel supplies; the bathroom drainage was a problem; the safe didn’t work; breakfast coffee/tea was cold. This was part of a group of bookings made 6 weeks in advance (some made directly on hotel website – not recommended, we were charged twice and are disputing). Just a few days before arrival, we were emailed that a mandatory $64/person New Year’s Eve dinner would be charged whether we attend or not. Wasn’t posted on website, and past date to cancel. We were also put up at the sister hotel, Gallery, where some of our bed requests couldn’t be met, and the rooms were much smaller than the Metropolis, where we had reserved. Despite receiving our entrée orders for the NYE dinner at least 3 hours in advance, when we arrived, fish and vegetarian options were gone and only beef was left. When asked what the vegetarians would eat, we were told salad. $64 for salad?!? They came up with 3 subpar vegetarian meals (actually, all the meals were subpar), and I had to ask them to comp us champagne for our disappointment; we were given 1 bottle of prosecco for our group of 16. We have only stayed in 5-star hotels on this trip. Victor hotels are so poorly managed that we feel cheated. Would not stay here had we known, and do not recommend this place.
Komentarz: 7 sty 2025
Pobyt: gru 2024
Very hard to contact the hotel staff; they only communicate close to arrival. Hallways of both Victor Metropolis and Victor Gallery are filled with hotel supplies; the bathroom drainage was a problem; the safe didn’t work; breakfast coffee/tea was cold. This was part of a group of bookings made 6 weeks in advance (some made directly on hotel website – not recommended, we were charged twice and are disputing). Just a few days before arrival, we were emailed that a mandatory $64/person New Year’s Eve dinner would be charged whether we attend or not. Wasn’t posted on website, and past date to cancel. We were also put up at the sister hotel, Gallery, where some of our bed requests couldn’t be met, and the rooms were much smaller than the Metropolis, where we had reserved. Despite receiving our entrée orders for the NYE dinner at least 3 hours in advance, when we arrived, fish and vegetarian options were gone and only beef was left. When asked what the vegetarians would eat, we were told salad. $64 for salad?!? They came up with 3 subpar vegetarian meals (actually, all the meals were subpar), and I had to ask them to comp us champagne for our disappointment; we were given 1 bottle of prosecco for our group of 16. We have only stayed in 5-star hotels on this trip. Victor hotels are so poorly managed that we feel cheated. Would not stay here had we known, and do not recommend this place.
Komentarz: 5 sty 2025
Pobyt: sty 2025
Nice location, poor cleaning. Early in the morning there was no hot water for shower. We were upgraded but on the last day asked to change room because they had done some mistake obviously. We refused to get into that.
Komentarz: 2 sty 2025
Pobyt: gru 2024
AVOID THIS PLACE TRAVELLERS!!!!
We arrived in Hanoi on the 30th of December and when we wanted to check in, we were asked by the receptionist to pay extra $120 for the NYE dinner which we refused to do so and she kept saying it is mandatory and we need to pay and she started shouting at us and being extremely rude.
We attended the dinner on the NYE which it was supposed to be a 5 course dinner but we only got 4 and it was TERRIBLE, we had to leave to find a place to eat.
They are also advertising the rooms with gym but there’s no gym and one receptionist said they closed it and another one said it’s in renovations.
When we checked out, we had a list of complaint to mention and the receptionist was listening to us and once the phone rang, her manager told her to pick up the phone whilst we were standing there and explain y our frustrations, he then became extremely rude and told us to get out.
We’ve never experienced anything like this before and we both travelled quite a bit around the world but this is definitely the worst place we’ve stayed in.
The only positive fact about this hotel is the location.
Please save your money and stay else where, there are many other hotels around here.
We arrived in Hanoi on the 30th of December and when we wanted to check in, we were asked by the receptionist to pay extra $120 for the NYE dinner which we refused to do so and she kept saying it is mandatory and we need to pay and she started shouting at us and being extremely rude.
We attended the dinner on the NYE which it was supposed to be a 5 course dinner but we only got 4 and it was TERRIBLE, we had to leave to find a place to eat.
They are also advertising the rooms with gym but there’s no gym and one receptionist said they closed it and another one said it’s in renovations.
When we checked out, we had a list of complaint to mention and the receptionist was listening to us and once the phone rang, her manager told her to pick up the phone whilst we were standing there and explain y our frustrations, he then became extremely rude and told us to get out.
We’ve never experienced anything like this before and we both travelled quite a bit around the world but this is definitely the worst place we’ve stayed in.
The only positive fact about this hotel is the location.
Please save your money and stay else where, there are many other hotels around here.
Bardzo dobra lokalizacja
58 Hang Gai street, Old quarter, Quan Hoan Kiem, 100000, Hanoi, Wietnam|0,44 km od Hoan Kiem Lake
Atrakcje: 10w promieniu 1,69 km
0,44 km
0,17 km
0,14 km
Transportw promieniu 4,16 km
0,85 km
1,42 km
1,67 km
Lotniskow promieniu 21,38 km
21,38 km
Zameldowanie i wymeldowanie
Zameldowanie od:
14:00
Wymeldowanie do:
12:00
Przydatne informacje
Ten hotel przyjmuje dzieci
5 lat(a) lub więcej
116 zł (VND799 000) od osoby za noc
Maksymalny wiek: 2
W cenie
Zwierzęta domowe nie są akceptowane
Oferta śniadaniowa
Menu śniadaniowe
Bufet
Cena śniadania
19 zł (≈VND 127 064) za osobę
Hotel akceptuje następujące formy płatności:
Cash
Le Petit Prince Hotel & Rooftop Bar: częste pytania
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